This Cancellation Policy sets out when enrollments and registrations with Cognitive Fusion Pvt. Ltd. (“Company”, “we”, “our”, or “us”) can be cancelled. It forms part of our Refund & Shipping Policy, which also explains how approved refunds are processed.
By enrolling in our programs, events, or services, you agree to the following policy:
1. Cancellation by Participant
- Once you register and make a payment for a course, training program, or workshop, the seat is reserved exclusively for you.
- There is no cancellation allowed once the payment / enrolment is made.
- Failure to attend will not be eligible for any refund or rescheduling.
2. Events, Seminars & Conferences
- Fees paid for classes, workshops, webinars, events, summits, or seminars are non-refundable.
- In case of event cancellation by Cognitive Fusion, full refunds will be processed within 10–15 business days.
3. Corporate Training & Institutional Partnerships
- For customized training solutions, consultancy, or partnerships, cancellation terms will be governed by the specific contract signed with the client.
4. Placement Assistance Services
- Fees charged for placement or recruitment-related services are non-refundable, as they involve time, resources, and access to networks provided immediately upon enrollment.
5. Cancellation by Cognitive Fusion
We reserve the right to cancel or reschedule any program, training, or event under exceptional circumstances (e.g., insufficient enrollments, faculty unavailability, force majeure). In such cases, participants will be offered:
- A full refund, OR
- A rescheduled program of equal value.
6. How to Contact Us
For cancellation requests, please contact us at: Cognitive Fusion Pvt. Ltd., Email: director@cognitivefusion.in
All requests must include:
- Name of participant/organization
- Program/event enrolled
- Payment details and transaction ID
- Reason for cancellation